Beyond the Prompt: Building AI Agents to Automate Enterprise Workflows

AI agents have the potential to transform how enterprises automate complex workflows that span multiple systems, tools, and teams. But moving from a simple AI interaction to an agent that can reliably complete real-world work requires thoughtful orchestration, clear workflows, and effective human oversight.
Through a synthetic demonstration, I will illustrate how an agent can interpret an employee request, build a plan, coordinate actions across enterprise tools, incorporate human approval where appropriate, handle partial failures, verify outcomes, and report results back to the user.
Attendees will learn practical patterns for designing enterprise agents, including workflow orchestration, human-in-the-loop interactions, tool integration, failure handling, retries, outcome verification, and observability. Join this session to learn how organizations can move beyond the prompt and build AI agents that reduce workflow friction, automate repetitive processes, and make enterprise work faster and more reliable.