Presentation by Tray.ai: How Zuora Is Deploying Agentic AI Across Its Enterprise

Thursday, August 6, 2026 at 11:05 AM to 11:25 AM · 20 min. (US/Pacific)
Palazzo Ballroom G
Solo Talk
CAIO, CIO, & IT Leaders

Information

How do you get AI past the pilot and into daily use — without losing control of governance, risk, or cost? Join me, Mark Gill, Head of Infrastructure and Services at Zuora, on stage with Josh Noble, Field CTO, Tray.ai. I’ve delivered dozens of agents, integrations, and MCP services in production. I’ll share how my team is driving real AI adoption: what we govern, how we deploy, and where the results actually come from. I’ll take you through how to ensure governance and reduce risk as you scale, how to adopt MCP and ship agents that get used, and where to find the lowest-hanging fruit that drives business results. It’ll be a great conversation between Josh and me – join us for practical insights on taking AI into production.
Job Function Tracks
CAIO, CIO, & IT Leaders

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