Palm Reading and Other Skills: Agent Architectures in 2027

Most enterprise AI agents being built right now won't make it to durable production. Not because the models aren't good enough, but because the architectural choices made in the first 90 days quietly seal the project's fate.

Alan Nichol, founder of Rasa, has spent over a decade reading the leaves: watching enterprise agents get built through the chatbot era, the LLM shift, and now the agent era. In this session, he'll share the pattern recognition: which architectural bets pay off, which ones are cursed from the start, and what separates the agents running at the world's largest banks, telcos, and healthcare companies from those that never made it out of the cards.

If you're building or operating AI agents in a regulated enterprise, this talk will tell you with uncomfortable specificity what your agent's future holds — and how to change it.