Voice AI Insights: Benchmarks & Customer Successes

Regal has driven over 500 million calls for hundreds of customers, across both inbound and outbound use cases. In this session, Lex Sivakumar, VP of Growth at Regal, will share what that data actually reveals about high-performing Voice AI deployments versus stalled pilots. Lex will cover benchmarks behind the calls in production, walk through real customer examples, and dig into the analysis behind those 500 million calls, including what separates the deployments driving real revenue and efficiency gains from the ones that never get past testing.