Measuring ROI and AI Innovation Impact: Success Stories

When generative AI emerged, many law firms viewed it as an existential threat to the traditional practice of law. DLA Piper chose a different path. This session tells the story of how the firm transformed AI from a disruptive force into a strategic advantage—building an enterprise AI platform that delivers measurable business outcomes for both the firm and its clients. Rather than focusing on hype or future possibilities, this presentation shares real-world examples of AI deployments that have generated measurable financial and business impact through improved legal operations, accelerated client outcomes, and new service models. Attendees will leave with practical insights into AI strategy, governance, organizational change, and how to move beyond productivity gains to enterprise-scale ROI.